If Pineapple Day Spa cancels your appointment within 24 hours of your reservation, and we are unable to accommodate your treatment the same day with another technician, we will offer a 25% discount on your original treatment. We will schedule the treatment at a time that is convenient for you with the same or another technician.
If a guest with an individual spa or salon treatments cancels within 24 hours, 25% of the treatment will be charged as a cancellation fee. Should a guest fail to notify Pineapple Day Spa of cancellation and not arrive for their treatment, 100% of the treatment will be charged to the guest.
We gladly offer the same courtesies should we need to cancel your reservation.