We ask that Spa Packages consisting of 3 or more treatments are cancelled with at least 48 hours notice. Should cancellation occur within 48 hours of the scheduled reservation, 50% of the service total for the scheduled package will be charged as a cancellation fee. Should the guest fail to notify Pineapple Day Spa of cancellation and not honor the reserved treatment times, 100% of the treatment cost will be charged to the guest.