Spa Safety

Pineapple Day Spa will be reopening for select services on June 9, 2020, aligned with Phase 2 of Reopening New York. We have created a Reopening Dashboard that will provide all the information you need to know about our reopening plan. We look forward to welcoming you back in a safe environment!

Pineapple Day Spa is open and operating in accordance with NYS and CDC guidance! 

This page provides all the information you need to know about the Safety measures in place to ensure a clean environment for both our team and customers. We look forward to welcoming you back! The topics included on this page are:

WHEN WE'RE OPEN

Days & Hours of operation

DETAILS

SERVICES & STAFF AVAILABLE

What services we are permitted to provide & the Staff that is available

DETAILS

HOW TO BOOK

Booking appointments by phone only

DETAILS

SANITIZATION STANDARDS

Cleaning, Sanitization & Sterilization standards implemented from NYS, CDC, DOH & OSHA

DETAILS

STAFF PRECAUTIONS

How our Staff will maintain safety precautions to protect themselves and you

DETAILS

WHAT IS REQUIRED FROM YOU

What we require of all guests while at the Spa for Services

DETAILS

WHAT TO EXPECT AT THE SPA

Some notable changes to how our Services are performed

DETAILS

PAYMENT OPTIONS

Payment options accepted

DETAILS

QUESTIONS?

Ask away!

DETAILS

When We’re Open

We’re Open!

We are open, following the guidelines of NYS & the CDC. Our hours of operation may vary.

  • TUESDAY 12:00PM – 6:00PM

  • WEDNESDAY 12:00PM – 8:00PM

  • THURSDAY 10:00AM – 6:00PM

  • FRIDAY 9:00AM – 5:00PM

  • SATURDAY 9:00AM – 5:00PM

Services & Staff Available

Salon Services

Stylists are permitted to perform limited Hair services. Here are the Salon services we will be offering at this time.

  • ALL HAIR SERVICES

*Please note: Root Retouch pricing has gone up by $2 due to increased costs. 

Salon Staff Available

To maintain social distancing and in accordance with NYS regulations we will be reopening with limited Staff. Here is a current list of Stylists that will be available.

  • ROXANE

  • JESSIE

  • JESSICA

  • PAM

  • ANDREA

  • GINA

  • VIOLETA

Spa Services

Our Spa Technicians are permitted to perform limited Spa services. Here are the Spa services we will be offering at this time.

  • ALL SPA SERVICES

*Please note: Several services including Waxing & Massage Therapy have had price adjustments as of April 1, 2020. Click here to see current pricing on our menu. 

Spa Staff Available

To maintain social distancing and in accordance with NYS regulations we will be reopening with limited Staff. Here is a current list of Spa Technicians that will be available.

  • DIA

  • BRIANNA

  • VIOLETA

  • ALICIA

  • ISABELLA

  • DAWN

  • ERIN

  • ADRIA

How to Book

For the time being, we will only be scheduling appointments via phone. Online booking with be unavailable. This is to ensure we maintain adequate spacing between appointments, and limit the number of people at the Spa at any given time.

Call to book at 845-744-3039

Sanitization Standards

We have always taken the cleanliness of our Spa & Salon seriously but in this new environment we have taken all necessary steps to meet and exceed the cleanliness, sanitization and sterilization standards set by NYS, CDC, Department of Health, & OSHA. Here are some of the standards we have implemented.

While we recommend regular hand washing with soap and water, we will have Hand Sanitizer stations available throughout the Spa & Salon.

We have applied the ‘Clean, Sanitize, Sterilize’ concept to everything we do. Following these steps ensures that our space & tools are cleaned, then sanitized, and when appropriate, sterilized.

Stations & Tools are Cleaned, & Sanitized in between each guest. Specific tools are also Sterilized as appropriate.

We have limited the number of Spa Stations & Salon chairs that will be utilized to every other one which leaves 6-12 feet of distance between each guest. We are limiting the total number of Technicians & Stylists who will be working at any time. We have also placed helpful Social Distancing reminders and guides throughout the Spa & Salon. For more details on what Social Distancing means, click here.

Here are links to these agencies with more information on the standards we have referred to as guidance.

NYS

CDC

DOH

OSHA

We will maintain a schedule as well as documentation of all cleaning and sanitization practices performed.

Staff Precautions

We are dedicated to ensuring both the safety of our Staff as well as our Guests. Several precautions have been implemented to do so. 

PROTECTIVE EQUIPMENT

Our Staff will be donning several pieces of protective equipment as required by NYS including a Face Covering, Face Shield, Goggles, Gloves, & Apron.

SANITIZATION

Our Staff will be cleaning, sanitizing & sterilizing their stations and tools between each Guest.

What is Required of You

We’re all in this together. There are a few things we required of our guests to ensure a safe environment.

FACE COVERING REQUIRED

We require every guest to wear a Face Covering that meets the CDC standards while on property. If you do not have one of your own, we will have single-use masks available for use during your visit for a small fee.

MAINTAIN SOCIAL DISTANCING

Every guest should be aware of their surroundings and practice Social Distancing. Click Here for more information on what Social Distancing includes.

CANCEL 24 HOURS IN ADVANCE

If you need to cancel, we ask that you do so 24 hours in advance so we can offer your dedicated time to another guest.

FEELING ILL? STAY HOME.

If you do not feel well please stay home & contact your doctor.

What to Expect

There will be some changes to the way we perform services to ensure we align with the safety regulations mandated. Our Staff will do their best to communicate these to you throughout your experience. We ask for your patience and understanding as we all navigate these challenges together.

FACE COVERING

We require every guest to wear a Face Covering that meets the CDC standards while on property. If you do not have one of your own, we will have single-use masks available for use during your visit for a small fee.

Payment Options

Payment options for services will include Cash, Credit or Debit Cards, Gift Cards & Rewards Points*. Please note that special offer promotions for Services have been suspended. 

CREDIT or DEBIT CARDS

We accept Credit or Debit Cards including Visa, Mastercard, & Discover. Our Receptionist may ask you to swipe your own card to limit touchpoints.

GIFT CARDS

You may redeem Gift Cards for services only. We have extended the Expiration date for Gift Cards to 2 years from date of purchase.

REWARDS POINTS

We appreciate and value your loyalty and invite you to redeem Rewards Points towards your visit. *We will now limit the value that may be redeemed towards each visit to $5. We thank you for your understanding.

SPECIAL OFFERS SUSPENDED

We apologize for any confusion or inconvenience regarding special offer emails you may have received. We’ve been made aware that promotions to return have been sent while we have been closed due to a technical limitation. All special offers for services at Pineapple Day Spa have been temporarily suspended. Gift Certificate & Gift Card promotions are still valid. We appreciate your understanding.

What’s Next

Have a question for us? We’d love to share our answers! Contact us by calling 845-744-3039. Please be sure to follow us on Facebook and check this page for the latest information as well.

Questions?

We are happy to answer any questions. Call us at 845-744-3039 or email us.